Refund policy
Return & Refund Policy
Last updated: January 5, 2026
Thank you for shopping with SPIZDIL™.
All of our products are made to order especially for you. Because of this, we maintain a refined return policy that reflects the exclusive nature of our production process.
1) Returns & Exchanges
We do not accept returns or exchanges for the following reasons:
- — Wrong size / fit
- — Change of mind
- — Ordering the wrong item / color
- — Buyer’s remorse
- — Items that were worn, washed, or used
Since each item is made on demand, we cannot restock returned products.
2) Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, we will ensure it is rectified immediately.
We offer a complimentary replacement or a full refund.
Please contact us within 14 days of delivery with:
- • Your order number
- • High-resolution photos of the issue
- • A photo of the shipping label
3) Lost Packages
If tracking indicates "Delivered" but the package is missing, please verify with neighbors and your local post office. If unresolved, contact us within 14 days for assistance.
Concierge Support
For any inquiries regarding your order, reach out to our team:
service@spizdil.comMon–Fri | 24–48h Response Time